When you're uploading a video to FeedHive, we'll preprocess, compress and prepare the video to be delivered on each platform in the format that is required.
In 99% of cases, you don't have to worry about encoding and formats.
However, it does happen that FeedHive's engine is getting confused.
And in order to guarantee success, please take a look at the below media requirements, and make sure your media file passes as many as these as possible.
Container: MOV or MP4 (MPEG-4 Part 14), no edit lists, moov atom at the front of the file.
Audio codec: AAC, 48khz sample rate maximum, 1 or 2 channels (mono or stereo).
Video codec: HEVC or H264, progressive scan, closed GOP, 4:2:0 chroma subsampling.
Frame rate: 23-60 FPS.
Picture size:
Video bitrate: VBR, 5Mbps maximum
Audio bitrate: 128kbps
Duration: 60 seconds maximum, 3 seconds minimum
File size: 100MB maximum
Container: MOV or MP4 (MPEG-4 Part 14), no edit lists, moov atom at the front of the file.
Audio codec: AAC, 48khz sample rate maximum, 1 or 2 channels (mono or stereo).
Video codec: HEVC or H264, progressive scan, closed GOP, 4:2:0 chroma subsampling.
Frame rate: 23-60 FPS.
Picture size:
Video bitrate: VBR, 5Mbps maximum
Audio bitrate: 128kbps
Duration: 15 mins maximum, 3 seconds minimum
File size: 100MB maximum